My Kisas

How did my Package ship?
Your package is fulfilled and shipped by Aramex, our local carrier in UAE and GCC.
How Long will my Package Take to arrive?
24 to 72h depending on your location and type of delivery selected.
How to use the product?
You can find all products use advice on each products pages. It will also be written on product packaging.
Do all products are dermatologically tested?
Yes, all formulas used to make our products are dermatologically tested to ensure we provide the best for your skin.
How to confirm that the received product is original?
Our products packaging are sealed and made with high quality materials. If you receive a product with damaged box or apparently opened box or not sealed, kindly contact our customer care.
How to return it if there is any damage?
There is unfortunately no damage return policy. But, if there is any quality issue with our products, you can reach to our customer care and apply for refund request which will be carefully studied.
How long it will take to get refund?
If your refund request is approved, it will take up to 5 working days to be credited to the same payment you used or as a voucher redeemable on our website.