Welcome to MyKisas! These terms and conditions (“Terms”) govern your access to and use of our website, https://mykisas.com (the “Website”), and any products or services offered by MyKisas. By using our Website or purchasing our products, you agree to these Terms. Please read them carefully.
1. General Information
1.1. The Website is operated by MyKisas (referred to as “we,” “us,” or “our” in these Terms). Our primary business is the sale of cosmetics.
1.2. These Terms apply to all users of the Website, including but not limited to visitors, customers, and merchants.
1.3. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree to any part of these Terms, you must not use the Website.
2. Eligibility
2.1. By using the Website, you confirm that you are at least 18 years of age or have reached the age of majority in your jurisdiction and are legally able to enter into binding agreements.
2.2. Our products are intended for personal use only and are not for resale.
3. Products and Pricing
3.1. We offer a wide range of cosmetic products. All descriptions, images, and prices are subject to change without prior notice.
3.2. While we strive to ensure that the product information on our Website is accurate, we do not warrant that the descriptions, pricing, or other content is error-free.
3.3. Prices displayed on the Website are in AED unless otherwise stated and include any applicable taxes for customers in the UAE. Additional taxes, duties, or fees may apply for shipments to other GCC countries.
3.4. We reserve the right to modify or discontinue products without prior notice.
4. Orders and Payment
4.1. By placing an order, you agree to purchase the products in accordance with these Terms.
4.2. Orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our discretion.
4.3. Payment must be made in full at the time of purchase. We accept major credit cards, debit cards, and other payment methods displayed on the Website.
4.4. If payment is unsuccessful, the order will not be processed.
5. Shipping and Delivery
5.1. We deliver to the UAE and GCC countries. Shipping fees, delivery times, and applicable conditions will be detailed at checkout.
5.2. Delivery times are estimates and may be affected by factors beyond our control. We are not liable for delays caused by third-party courier services.
5.3. The risk of loss or damage to the products passes to you upon delivery.
6. Returns and Refunds
6.1. We do not accept returns since our products are not wearable and are subject to expiration, please contact our customer service team at contact@mykisas.com to request a refund if you product is showing a quality issue only.
6.2. Products must have a visible or tangible quality issue to be eligible for refund, and with proof of purchase.
6.3. Refunds will be processed via the original payment method or a voucher to use in our shop exclusively. Shipping fees are non-refundable unless the return is due to an error on our part.
7. Intellectual Property
7.1. All content on the Website, including text, images, logos, and graphics, is the property of MyKisas or its licensors and is protected by intellectual property laws.
7.2. You may not use, reproduce, distribute, or modify any content from the Website without our prior written consent.
8. Privacy
8.1. Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
9. Limitation of Liability
9.1. To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or purchase of our products.
9.2. Our total liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid for the products in question.
10. Governing Law and Dispute Resolution
10.1. These Terms are governed by the laws of the United Arab Emirates.
10.2. Any disputes arising from or related to these Terms shall be resolved by the competent courts in the UAE.
11. Changes to These Terms
11.1. We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect upon being posted on the Website.
11.2. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.
12. Contact Us
For questions or concerns about these Terms, please contact us at:
Email:
Phone:
Address: